If you need to cancel your reservations and you call more than 7 Days in advance, you can receive a full refund.
If you call within the 7 Days leading into your event, there is no refund but you will have up to one full year to reschedule your event.
If you wait until the actual day of the reservation to reschedule, there will be a $50 Rescheduling Fee imposed.
Deposits for players that do not show are not refundable and cannot be applied to the remaining balance.
If you no-show on the day of your reservation without notifying us prior, you forfeit your entire deposit amount with no refund.
You have a scheduled playing time, if you arrive late you will be cutting into your playing time. We will not be able to extend your reservation time.
You must let us know your confirmed number of players 2 days before your scheduled play date; you will be required to put down additional deposits for those players when you call. If you bring additional players without reserving for them there is NO guarantee that we will have equipment or staff available to accommodate them. If you do add on players on the day of play there will be an additional 5 min wait per added player, this may cut into your playing time. If that does, we do not extend your playing time.
We can only add players to your reservation with your credit card on file. Please do not have other players call to add or pay with another credit card.